ScolaNG

Frequently Asked Questions

- What is ScolaNG?
ScolaNG (Scola Next Generation) is a modular digital transformation platform designed to streamline operations, automate workflows, manage data and identities, and enhance engagement across institutions in education, public service, compliance, and enterprise sectors.

- Is ScolaNG only for schools or educational institutions?
No. While ScolaNG supports educational institutions, it is also used by government agencies, regulatory bodies, and private organizations to manage operations, enforce compliance, and coordinate teams and stakeholders.

- What can ScolaNG do for my organization?
ScolaNG helps your organization automate internal processes, manage identities and records, track performance, collect fees or payments, generate reports, and communicate with stakeholders—all through a centralized digital platform.

- Is ScolaNG customizable to suit different organizational needs?
Yes. ScolaNG is fully modular and configurable. Whether you’re running a school, ministry, regulator, or private business, ScolaNG allows you to deploy only the features you need and scale as your operations grow.

- Does ScolaNG support secure payments and financial tracking?
Absolutely. ScolaNG integrates secure, regionally compliant payment gateways to handle centralized fee collection, donations, and other financial transactions with real-time reconciliation and transparent audit trails.

- Can I use ScolaNG without technical expertise?
Yes. ScolaNG is designed to be intuitive and user-friendly. No technical background is required to operate the platform. Training, support materials, and helpdesk services are also provided.

- Is ScolaNG cloud-based or hosted on-premises?
ScolaNG offers both deployment models. Organizations can choose between secure cloud hosting or dedicated on-premise installations depending on their compliance, data sovereignty, or infrastructure preferences.

- What kind of support does ScolaNG provide?
ScolaNG includes 24/7 technical support, onboarding and training services, user manuals, periodic refresher courses, and access to a knowledge base to ensure smooth operations and continuous platform optimization.

- How secure is ScolaNG?
Security is a top priority. ScolaNG implements best-in-class encryption, multi-factor authentication, role-based access control, and regular system audits to ensure data privacy and integrity.

- How do I get started with ScolaNG?
To get started, simply contact our team via the Contact Page or email us at info@scola.ng. We’ll schedule a consultation to understand your needs and guide you through the onboarding process.

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Help & Support

If you are having challenges with this platform please contact;

08123456789

support@scola.ng